Emergency Care
When seconds count, Sevier County Medical Center’s team is here. We offer services 24 hours a day, seven days a week.
From life-threatening situations to minor accidents, our team of doctors, nurses, radiology, respiratory, and laboratory professionals can give you the care you need.
AirEvac helicopter service is available to transport you to a larger regional facility if necessary.
Emergency Situations
When determining whether to visit the emergency room, consider evaluating your situation according to the following criteria:
Emergency: life-threatening injury or health problem, extreme pain and/or great difficulty breathing
Non-emergency: minor aches and pain, cold, scrapes
If you feel you are having a life-threatening event, please call 9-1-1. In a life-threatening situation, time is very important.
Triage
How quickly you are seen by a physician will depend upon the triage process. Triage is a way of determining which patients are sickest and in need of immediate medical attention. It may be that a patient who came in after you will be seen first because that patient has immediate medical needs.
Nurses assigned to triage are specially trained to classify the urgency of your condition. It is important that we respond to all emergency conditions as quickly as possible, but some are more critical than others.
What to Expect
Once you are taken to a treatment room, a physical assessment will be performed and you will be examined as soon as possible. A number of procedures such as x-rays, respiratory therapy or laboratory studies may be ordered. While some of these tests may be time-consuming, they will help ensure proper diagnosis of your condition. After testing and treatment are complete, you will be discharged from the Emergency Department, admitted to Sevier County Medical Center, or transferred to another facility.
Our goal is to make sure you have the best medical treatment available. If your condition requires your transfer to another health care facility or if you request to be transferred to another facility, we will attempt to make arrangements for you to be accepted elsewhere.
Discharge
If you are discharged from the Emergency Department, you will receive written instructions related to your specific condition. These instructions will be explained to you and you will have the opportunity to ask questions regarding your diagnosis, treatment, or after discharge care.
Providing our patients and family members with up-to-date information is a high priority for the Emergency Department staff.